AI System Implementation, Levels 1 to 5
We build AI systems around your process and the requirements you describe to us, at whatever level of autonomy the job needs: from an assistant that makes suggestions to an agent that runs an entire process chain.
Business AI, like self-driving cars, comes in five levels of autonomy. At level 1 the AI suggests, at level 5 it works on its own within agreed guardrails. Sophera builds the AI system for your specific process, based on the requirements you give us. The process decides which level makes sense.
We start with your account of the workflow: what comes in, which systems are involved, where follow-up questions pile up today and which decisions a person should keep. That is what we build from. Whether the result is a workflow, an RPA solution or an AI agent depends on what fits your process best. Plenty of processes do not need level 5, and a lower level is often the better business case. We settle that during selection, before we quote a price. We build an agent in one to two days and test it with real cases the same week. Larger projects take one to 14 days to build, split into stages that each run in days. We only work at a fixed price, and the result belongs to you.
What We Offer
Scope of services in detail
Level 1: AI assistance
The AI helps your staff with individual tasks such as drafting, summarising or research. It suggests, and a person decides.
Level 2: AI automation
The AI fully handles clearly defined tasks, for example recognising invoices, sorting emails or filing documents. A person steps in when something does not fit.
Level 3: AI process control
The AI runs a complete process chain from intake through checks to approval. It decides according to agreed rules and hands exceptions to a person.
Level 4: AI orchestration
Several agents work together across systems such as ERP, CRM, email and accounting, splitting the work and passing results between them.
Level 5: Autonomous AI within guardrails
The system works independently within set limits. You steer through goals and guardrails and sign off on bigger decisions yourself.
Built to your requirements
You tell us how the process runs and what the system needs to do. That shapes the build, the level and the technology, whether workflow, RPA or agent.
Maintenance agent in operation
Every automation comes with a maintenance agent included in the fixed price. It monitors operation, tests changes against past cases and handles the switch to new AI models.
Data protection, solved
We work GDPR-compliant on European infrastructure, with a data processing agreement as standard. If you prefer, the models run on your own hardware and the data never leaves your premises.
Why Clients Trust Us
Our Approach
Transparent, predictable, and results-driven
Selection
In the free automation check you walk us through your process and requirements. We work out which workflow to start with, which level fits and which system access we need.
Proposal
You get a fixed-price proposal with a cost-benefit analysis. By then, the open questions are settled.
Build and pilot
We build an agent in one to two days, test it with real cases the same week, and the pilot usually starts in week one.
Operation
The maintenance agent monitors operation and checks every interface for changes. Anything it cannot fix becomes a ticket for your IT team.
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