Industry: freight forwarding and logistics
AI automation for freight forwarders and logistics
Transport orders reach a forwarder by email, as PDFs or through portals, and someone keys them into the TMS by hand. Then come proofs of delivery, customs data and shipment queries. We build AI agents that capture, check and pass on this data, so dispatch and billing work with complete information.
A selection from our projects
We build every solution individually for each business. This is only a selection, and your process does not need to be on it.
Logistics
AI Route Optimization
AI route planning cuts fuel costs by 31% and reduces planning time from hours to minutes.
View project →Logistics/Trade
Fully Automated Supply Chain
Fully automated supply chain — 96% forecast accuracy and 30% lower storage costs.
View project →Finance
Automatic Invoice Processing
85% time savings in invoice processing through AI-powered automation.
View project →Legal
Intelligent Document Management
90% faster document search and 70% less manual filing work through AI classification.
View project →How we work
Three steps: selection, proposal, pilot. In the free automation check we work out which process is the right place to start and which system access we need. Our proposal comes with a cost-benefit analysis at a fixed price. We build an agent in one to two days and test it with real cases the same week. The result belongs to you.
Data protection
We work GDPR-compliant on European infrastructure, with a data processing agreement as standard. If you prefer, the models run locally on your own hardware, so the data never leaves your premises.
Impact
Depending on the process, we cut process costs by 20 to 80 percent. That is our own figure at Sophera, not a study. Above all, your people get time back for the work they were hired to do.
Frequently asked questions
How quickly is the first agent running?
We build an agent in one to two days. Testing with real cases happens the same week, and the pilot usually starts within the first week. Before that, we agree on the system access we need.
What does an automation cost?
We only work at a fixed price. You get the price in our proposal, once the open questions are settled in the free automation check. After that, the only running cost is the usage of the AI models, billed directly to you. No subscription, no operating fee.
Who looks after the automation once it is live?
Every automation comes with a maintenance agent included in the fixed price. It monitors operation, checks every interface for changes and tests changes against past cases. Anything it cannot fix itself becomes a ticket for your IT team.
Further reading
- Where freight forwarders lose hours every day, and which processes are worth automating
Freight forwarding process automation starts with the hand-offs: orders retyped from email, proofs of delivery matched by hand, extra charges that never reach the invoice. Where an agent helps and where the dispatcher stays in charge.
- How to automate order entry at a freight forwarder, walked through one transport order
If you want to automate order entry at a freight forwarder, follow one example order through the agent: from the inbox through master data checks and the follow-up question to release by dispatch.
- Digitizing proof of delivery so waiting time and extra stops end up on the invoice
Digitizing proof of delivery, walked through one example: driver photo or app signature matched to the order, waiting time and extra stops added, invoice drafted on delivery day.
- What to clarify before automating customs and export paperwork
Commodity code and country of origin become a statement to an authority. What your master data must deliver before automating the paperwork pays off.
- Why Data Quality Drives the Price of an Automation More Than the Software Does
The platform is not the cost driver, the state of your master data is. How to assess it yourself before asking for quotes, and what to settle first.
- What to Clarify About Traceability Before Automating Your Delivery Process
Batch numbers and expiry dates are created in the warehouse. If they never reach the delivery line, every recall turns into weekend work.
- Partial Deliveries Decide Whether Your Order Automation Pays Off
The normal case is quick to build. You pay for the exceptions, and in wholesale the most common exception is the everyday case.
Which of your processes is the right place to start?
We work it out together in the free automation check, along with the system access we would need.
Book the automation check