Before you automate, you should optimize. We analyze your current processes using data, eliminate unnecessary steps, and prepare workflows for AI automation — so you don't just make inefficient processes faster.
Many companies digitalize inefficient processes and wonder why results fall short. We take the opposite approach: first, we use process mining and stakeholder interviews to understand how your processes actually run — not how they're documented. Then we eliminate unnecessary steps, wait times, and media breaks. The optimized processes are designed to be seamlessly automatable. Typical result: 30–60% shorter cycle times and 240–360 saved hours per year per process.
What We Offer
Scope of services in detail
Process Mining & Data Analysis
We analyze your processes based on real system data — not documentation. This uncovers hidden inefficiencies, workarounds, and detours that have become invisible in daily operations.
Bottleneck Identification
Systematic identification of bottlenecks, wait times, and redundant steps. For each bottleneck, we calculate the cost in hours and euros per year.
Lean Process Redesign
Redesign of weak points: fewer handoffs, shorter paths, clear responsibilities, eliminated media breaks. Validation of target processes together with your subject matter experts.
Automation-Ready Processes
Every redesigned process is structured for direct automation — with defined inputs, outputs, and decision rules for each step.
Stakeholder Workshops
Affected employees know their processes best. Through structured workshops, we create ownership and prevent resistance to change.
Simulation & Validation
Before changes are implemented, we simulate the target processes and compare expected metrics against the current state — data-driven, not speculative.
KPI Dashboard & Monitoring
After implementation, a dashboard monitors defined process metrics: cycle time, error rate, wait times, automation degree. Deviations become visible immediately.
Continuous Improvement Process
One-time optimization isn't enough. We establish a regular review cycle so your processes adapt to changing requirements.
Why Clients Trust Us
Use Cases
Proven across industries
Order-to-Cash in Wholesale Distribution
Cycle time from order entry to invoicing: from 5 days to 4 hours. Analysis uncovered 7 unnecessary approval loops and 3 media breaks that were systematically eliminated.
Employee Onboarding at an IT Company
Onboarding process reduced from 23 manual steps across 4 departments to 8 automated steps. Time to productivity: from 3 weeks to 5 days. New hires become productive faster.
Procurement Process in Manufacturing
Automatic demand detection, simplified order approvals, and supplier self-service reduce procurement effort by 60% and delivery times by 35%.
Complaint Handling in Services
Complaint process shortened from an average of 7 days to 48 hours. Clear responsibilities and automatic escalation on deadline overruns ensure complete processing.
Proposal Creation in Consulting
Proposal cycles shortened from 2 weeks to 3 days. Standardized templates, automated pricing, and digital approval processes eliminate previous bottlenecks.
Our Approach
Transparent, predictable, and results-driven
Process Mapping
Detailed documentation of your current processes through interviews, observation, and data analysis. Visualization as a process map with interfaces, responsibilities, and cycle times.
Analysis & Assessment
Data-driven evaluation: Where do wait times occur? Where is work duplicated? Which steps have the biggest use? Cost calculation for each identified bottleneck.
Redesign & Validation
Design of optimized target processes together with your experts. Simulation and validation of expected improvements using metrics.
Implementation & Training
Phased introduction of new processes with accompanying training. Parallel operation ensures a safe transition.
Automation & Monitoring
Automation of optimized workflows, setup of the KPI dashboard, and launch of the continuous improvement process.
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