AI-powered process optimization identifies bottlenecks and redundancies in business processes through process mining and redesigns them for maximum efficiency with subsequent automation.
Efficient processes are the foundation of any successful automation initiative. Before automating, you need to ensure you are not simply speeding up broken processes. We use process mining, stakeholder interviews, and data analysis to create a clear picture of how work actually flows through your organization — then redesign processes to be lean, standardized, and ready for AI-powered automation.
What We Offer
4 Kernfunktionen
Process Mining & Discovery
We use data from your IT systems to visualize how processes actually run — not how they are documented — revealing hidden inefficiencies, workarounds, and deviations that cost time and money.
Bottleneck Analysis
Through quantitative analysis and stakeholder interviews, we identify the exact points where processes slow down, errors occur, or resources are wasted — and calculate the cost of each bottleneck.
Process Redesign
We redesign processes following lean principles, eliminating unnecessary steps, standardizing variations, and removing media breaks — resulting in streamlined workflows that are 30–60% faster.
Automation-Ready Processes
Every redesigned process includes a detailed automation assessment, specifying which steps can be automated with AI, which require human oversight, and what the expected ROI will be.
Use Cases
Order-to-Cash Optimization
A distribution company reduced their order-to-cash cycle from 14 days to 5 days by eliminating 6 manual handoffs, automating order confirmation, and implementing parallel processing for credit checks and inventory allocation.
Employee Onboarding
A growing tech company streamlined their onboarding process from a 23-step checklist spread across 5 departments to a single automated workflow, reducing onboarding time from 3 weeks to 4 days and improving new hire satisfaction by 40%.
Supply Chain Process Improvement
A manufacturer optimized their procurement process by consolidating 3 approval paths into 1 standardized workflow, implementing automated supplier evaluation, and reducing procurement cycle time by 45%.
Our Approach
Mapping
We document your current processes through a combination of system data analysis, process mining, and structured interviews with the people who actually do the work — creating an accurate as-is picture.
Analysis
We quantify inefficiencies, calculate the cost of bottlenecks, and identify root causes — distinguishing between process design issues, technology gaps, and organizational factors.
Redesign
Together with your process owners, we design optimized to-be processes that are lean, standardized, and aligned with your business goals — always with automation potential in mind.
Automation
We implement the redesigned processes, automate eligible steps using AI and workflow tools, set up KPI monitoring dashboards, and train your team on the new procedures.
Frequently Asked Questions
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